A complete, global cloud communications and collaboration solution
ALL-IN-ONE-APP
One intuitive platform for voice, video meetings, team messaging and collaboration, and contact center.
From click-to-dial functionality to one-click video conferencing, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.
GLOBAL DEPLOYMENT
Increase productivity on a global scale by bringing your international teams together with ease.
Expanding beyond borders is no longer a headache. Activate international numbers instantly in over 50 countries, and add more whenever you need them. We provide local numbers, free global extension-to-extension dialling, and free inbound calling. You'll also have a dedicated Technical Account Manager and Customer Success Manager to help with implementation, along with 24/7 support. Experience the efficiency and convenience of having one comprehensive solution across all markets.
SECURE AND RELIABLE
Seven layers of security and redundant data centers ensure user protection and high availability.
Experts are proactively monitoring and optimizing our platform 24/7/365, ensuring service remains at the highest level possible, with available 99.99% uptime SLA. Geographically dispersed data centers and rigorous security processes effectively shield you from system failure due to operational errors, cybercrime, and even natural disasters.
INTEGRATES WITH APPS
Integrate ready-to-use business apps and custom build your own via an open API platform.
Our open API platform enables communications integrations with today’s most popular business apps including Google, Microsoft®, Salesforce®, Okta, Zendesk®, and ServiceNow®. Your developers can even build custom apps and integrations to improve business productivity.
FLEXIBLE CONNECTIVITY
Numerous connectivity options and powerful analytics ensure the best voice quality within your existing infrastructure.
Whether it’s connecting via MPLS, SD-WAN, broadband, or mobile, we offer SLAs for both availability as well as premium voice quality. From initial planning to implementation, Umicall ensures the highest levels of voice and video quality, with professional services and real-time analytics that give IT administrators the ability to maintain a consistently excellent experience.
COST SAVINGS
Reduce your TCO by saving 32% or more with all-inclusive monthly pricing from a single provider.
One bundled, predictable, global cloud-based solution means your total cost of ownership drops significantly and you achieve immediate ROI. Forget about costs associated with connecting your infrastructure to local telcoes, third party add-on services, such as video conferencing, not to mention the multi-site complexities and ever changing SLAs from various vendors.